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pmmetrics.cpp error

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The most likely reason for the following error in "Domain logs":

Service Process [IS_ascii] output error [ERROR: Unexpected condition at file:[..\utils\pmmetrics.cpp] line:[2111]. Application terminating. Contact Informatica Technical Support for assistance.].

is the corruption of the performance counter setting.

The above message explains why Integration Service cannot start. To see the message, set node "error severity" attribute to "debug".

To rebuild the performance counter setting from the system backup store just run the following commands (depending on your OS):

  • On Windows Vista and Windows 7:

lodctr /R 

  • On Windows XP:

lodctr /R:PerfStringBackup.INI

The command must be executed with administrative rights.


According to Ɓukasz Kwiatek the procedure should be:

  1. shut down the infa service
  2. command lodctr /R PerfStringBackup.ini
  3. Reboot machine
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